This morning a hunched over old lady with a beard came through my line. I'm not talking about a little bit of hair, it wasn't as thick but it was as long as the picture above. I couldn't see her behind the magazine rack and thought she had left and I said to the customer behind her "huh, that lady had a beard." I didn't say it maliciously or anything, just casually commenting like 'oh thats interesting'. Then I saw her walking away. She didn't look back or say anything so I'm hoping she didn't hear me but I still feel like an asshole now. But at the same time, she has a beard so she has to know people are going to look at her odd. I don't understand why she doesn't just shave it.
Oops...
An important lesson in customer service, it's usually best to just keep your mouth shut.
Then start a blog and make all the comments you want on there.
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