The look

When ringing someone out, sometimes they get what I've dubbed 'The look'. They're checking the prices as you ring everything up as if you're intentionally trying to over charge them. They're head tilts to the side, mouth agape staring intently as if somethings wrong.Whenever I see 'The Look' I don't even bother waiting for them to say "Why isn't _____ ringing up at ____?" I just ask whats wrong. They're always confused, "How did you know I was going to say that?'

You people look retarded

Next time you're at the store take a look around, I guarantee there's an old person somewhere with this look on their face.

"Forgotten" cigarettes scam

There's an older lady that has came in a few times in the morning claiming she 'forgot' her cigarettes at my store. She says that she already talked to my manager the day before and they said it was ok to just give her a pack.

Really? Lady how stupid do you think I am? I'm a smoker, I'm  actually smoking as I write this. If you buy a pack of cigarettes especially with how expensive they are here in Connecticut you're not going to just forget them at the store. I refused to give her a pack and she left.

A few days later she comes back with the same story but this time she has a reciept to 'prove' it. Just because you have a reciept this time doesn't mean you forgot your cigarettes here. Anyone can buy a pack and just bring the reciept back the next day when someone else is working and say they forgot them there.

Nice try lady but no dice.

Bearded lady

This morning a hunched over old lady with a beard came through my line. I'm not talking about a little bit of hair, it wasn't as thick but it was as long as the picture above. I couldn't see her behind the magazine rack and thought she had left and I said to the customer behind her "huh, that lady had a beard." I didn't say it maliciously or anything, just casually commenting like 'oh thats interesting'. Then I saw her walking away. She didn't look back or say anything so I'm hoping she didn't hear me but I still feel like an asshole now. But at the same time, she has a beard so she has to know people are going to look at her odd. I don't understand why she doesn't just shave it.

Oops...

An important lesson in customer service, it's usually best to just keep your mouth shut.

Then start a blog and make all the comments you want on there.

Buy One Get One Free

The night of the super bowl, after it's ended 2 men come in around 3 am. We had a special Super Bowl sale where you bought a bag of Doritos and got a second bag free. We also had Tostitos dip next to the display. However a sign clearly stateted it was buy some chips and get the second bag free.

The man comes up to me and the conversation went something like this:

Customer: So what's this sale? I buy something and I get something free?
Me: Yeah, you buy a bag of chips and you get the second for free.
Customer: So I buy a bag of chips and get some dip for free?
Me: No sir, you buy a bag of chips and you get the second one for free.
Customer: So I don't get any dip?
Me: If you want to buy it seperatly then sure.
Customer: But it's not part of the sale?
Me: No.
Customer: So why's the dip here?
Me: Because people like chips and dip? The store assumes you'll just buy it since you're buying chips anyway.
Customer: But I don't get the dip for free?
Me: No.
Customer: So what do I get for free if I don't get the dip
Me (ready to bang my head against the wall): You buy 1 bag of Doritos. You get a second bag of Doritos for free.
Customer: You know I'm just trying to understand the sale and now you're giving me a hard time..

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I don't know how else I can explain you buy a bag of chips and get a second for free. X_x
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Finally the man buys one bag of chips and decides to start hitting on me. He's chewing with his mouth open, now spitting Dorito's all over my counter and floor. I know every woman finds that so attractive...

To top it all off this man thinks he's in a different town which is about 20 miles away.

Customer: By the way isn't this Waterbury?
Me: No sir this is Mentaltown.
Customer: Nahhhhh you's fuckin with me right? This is Waterbury
Me: No this is Mentaltown
Customer: Nah you're lying.
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Ok sir, just to entertain myself I'm 'lying' about what town you're in.
Ever heard of a GPS dumbass?
Sadly that's not the only time someone's came in thinking this was a totally different town. X_x

1 dozen clams = ?

I was talking to a co-worker in the Seafood department. He told me a customer asked him how many clams come in a dozen. What's even sadder is he said thats a common question.

Why is it called common sense when it isn't that common?