d> Customer Service: Crazy Customers: store
Showing posts with label store. Show all posts
Showing posts with label store. Show all posts

Friday, April 6, 2012

The look

When ringing someone out, sometimes they get what I've dubbed 'The look'. They're checking the prices as you ring everything up as if you're intentionally trying to over charge them. They're head tilts to the side, mouth agape staring intently as if somethings wrong.Whenever I see 'The Look' I don't even bother waiting for them to say "Why isn't _____ ringing up at ____?" I just ask whats wrong. They're always confused, "How did you know I was going to say that?'
You people look retarded
Next time you're at the store take a look around, I guarantee there's an old person somewhere with this look on their face.

Friday, March 23, 2012

Next register please

So this just baffles me. In my store there are 4 registers. At night we only use 1. I'll be standing at one and the other 3 out of the 4 have this sign. Why is it everyone chooses the register that says "next register please"?Then they wonder why I wont come help them.

Read the sign dumbass.

Thursday, February 23, 2012

Potty time

I was cleaning up behind the counter in the photo area when I stumbled on a left behind picture. At first I thought "this would be great for twitter and the blog" so I took the pic and tweeted it but on second thought I realized I could potentially get in trouble over it so I deleted it from twitter and my phone.

However I see nothing wrong with describing the picture.

The picture was of a little girl that looked wasted. I'd guess she was between 2-4. She had fallen into the toilet and the caption said 'potty time'

My first reaction was lmfao.
Thinking about it, the pic was cute but as a parent why are you taking a picture instead of helping your kid put of the toilet? That's some great parenting lol.

Saturday, February 18, 2012

5 things NOT to do at the store

#1 Do NOT talk on your phone when you're checking out. I'm standing here waiting for you to pay, I'm busy, I have shit to do. Don't just stand there ignoring the cashier while you bull shit on the phone. It's rude assholes.

#2 DO NOT try and hit on the young attractive cashier if you're old and creepy. You're just embarrassing yourself and we're not interested.

#3 DO NOT throw away full open containers of beer, dunkin donuts, etx in our garbage cans outside its fucking disgusting when you have to change the over flowing garbage can and it's leaking beer and coffee everywhere. Just dump it out first or something.

#4 If you're at the grocery store and you decide at the last moment you don't want something or can't afford it, just give it to the cashier. Don't shove bacon, ice cream and other frozen foods in our magazine racks and then bitch that it's expensive. It's your fault for damaging our products. We lose money on that stuff and then you have to pay more.
Also you people aren't slick when you're shoving some unwanted item in the back of whatever.

#5 Especially during 3rd shift, contrary to popular belief we have a lot of stuff to get done, why do you think (most) stores look nice and well stocked when you come in in the morning.
DO NOT waste our time because you can't make up your mind what candy bar you want. Come to us when you make up your damn mind.
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Sorry this post is kinda pissy but god people is this stuff too much to ask for?

"your ass looks fine to me"

An old fat man that reminds me of Danny Devito with what sounds like a russian accent comes into the store. He delivers the newspapers in the morning and came in early to buy cigarettes before his paper route. He says "I see you in here all the time, you seem like a hard worker" I said "yeah I've been working my ass off lately" he looks behind me like he's looking at the cigarettes and says "you're ass looks fine to me" Dude you're old enough to be my grandfather, get the fuck out of here.

Monday, February 13, 2012

Buy One Get One Free

The night of the super bowl, after it's ended 2 men come in around 3 am. We had a special Super Bowl sale where you bought a bag of Doritos and got a second bag free. We also had Tostitos dip next to the display. However a sign clearly stateted it was buy some chips and get the second bag free.

The man comes up to me and the conversation went something like this:

Customer: So what's this sale? I buy something and I get something free?
Me: Yeah, you buy a bag of chips and you get the second for free.
Customer: So I buy a bag of chips and get some dip for free?
Me: No sir, you buy a bag of chips and you get the second one for free.
Customer: So I don't get any dip?
Me: If you want to buy it seperatly then sure.
Customer: But it's not part of the sale?
Me: No.
Customer: So why's the dip here?
Me: Because people like chips and dip? The store assumes you'll just buy it since you're buying chips anyway.
Customer: But I don't get the dip for free?
Me: No.
Customer: So what do I get for free if I don't get the dip
Me (ready to bang my head against the wall): You buy 1 bag of Doritos. You get a second bag of Doritos for free.
Customer: You know I'm just trying to understand the sale and now you're giving me a hard time..

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I don't know how else I can explain you buy a bag of chips and get a second for free. X_x
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Finally the man buys one bag of chips and decides to start hitting on me. He's chewing with his mouth open, now spitting Dorito's all over my counter and floor. I know every woman finds that so attractive...

To top it all off this man thinks he's in a different town which is about 20 miles away.

Customer: By the way isn't this Waterbury?
Me: No sir this is Mentaltown.
Customer: Nahhhhh you's fuckin with me right? This is Waterbury
Me: No this is Mentaltown
Customer: Nah you're lying.
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Ok sir, just to entertain myself I'm 'lying' about what town you're in.
Ever heard of a GPS dumbass?
Sadly that's not the only time someone's came in thinking this was a totally different town. X_x

1 dozen clams = ?

I was talking to a co-worker in the Seafood department. He told me a customer asked him how many clams come in a dozen. What's even sadder is he said thats a common question.

Why is it called common sense when it isn't that common?

First Post

Hello world! My name is MJ. I work 2 customer service jobs, as a cashier at a grocery store and a 24/7 pharmacy. I live in a  town us locals call Mentaltown. My first job is just daytime cashiering in a grocery store, my second job is 3rd shift as a cashier at a 24/7 pharmacy, less than a mile away from a mental institution called CVH.

In my line of work I see alot of crazy things, enough to where I think I could write a book just about the more bizarre side of customer service.  That's why I decided to start this blog, to share my stories of past and current crazy customer stories. I hope you find these people as entertaining as I do.

Enjoy